Recalling Vehicles

When Subaru issues a recall, they will notify customers with a postcard. It will describe the issue and what steps customers should take to correct the problem. If your Impreza is included in a recall, it's important to follow Subaru's directions. Automakers voluntarily issue recalls when they suspect that a vehicle has a safety problem.

When Your Vehicle Seems OK

Even if your Subaru seems to be operating normally, if it is recalled, you need a certified technician to address the problem Subaru has identified. As recalls are made when safety may be compromised, it's a good idea to have your vehicle checked and repaired.

Do I Have to Pay for Repairs?

When Subaru recalls one of its models, it assumes responsibility for the cost of repairs or part replacement. The vehicle owner only has to take the time to bring it in. Most issues can be fixed quickly while you wait. Technicians can give you an idea of how involved the repair will be. If it is a simple software update, the process could only take a few minutes. It should be stressed that automakers do not make expensive recalls lightly. The primary reason they make recalls is because they have found a problem that affects the vehicle's safety. For that reason, you should take them seriously. Subaru is committed to producing quality, safe vehicles. When they have concerns about safety features or system design, customers should respond to their suggestions.