Award-Winning Service
The Importance of Factory Scheduled Maintenance
Subaru engineers every model with a recommended maintenance schedule formulated by engineers who know when essential components depreciate and risk reliability, driving comfort, or safety. Adherence to the factory maintenance schedule is the #1 way to get the best performance for as long as possible from your Subaru.
Oil Change
Our technicians will drain the old oil from your vehicle's engine and remove the used oil filter; they will then replace them with new oil matching your vehicle's specifications and a new OEM oil filter.
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Tire Services
Whether your tires just need a service such as a patch, rotation, or balance, or you need a new set of tires, we have the inventory and certified technicians to keep your tires in excellent condition.
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Brake Services
Your vehicle will need regular brake fluid changes to keep the brakes working as they should; you should also have the brakes inspected regularly, which may show the need for services like brake pad replacement or brake fluid change.
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Battery Services
We can test your vehicle's battery to determine whether it's still in good condition or whether it needs to be replaced; we can also clean any corrosion that has built up on the battery terminals and tighten the connections.
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Transmission Services
Both automatic and manual transmissions need to have their fluid changed after a certain mileage; additionally, if your transmission is showing signs of trouble, you can come by for a transmission inspection or replacement.
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Alignment Services
During a wheel alignment service, our technicians will inspect the camber, toe, and caster angles of your wheels and make adjustments if needed; this helps ensure that your tires wear out evenly and your drive remains safe.
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HVAC Services
The Heating, Ventilation, and Air Conditioning (HVAC) system in your vehicle keeps you cool in warm weather, warm in cold weather, and comfortable in humidity, and we can perform services to ensure that it stays at its best.
Fluids Services
Your vehicle has a number of fluids that need to be changed regularly, including the engine oil, automatic or manual transmission fluid, engine coolant fluid, brake fluid, and other fluids that are vital to your vehicle's functioning.
Filters Services
Your vehicle's oil filter, fuel filter, and engine air filter all keep contaminants from entering the engine, and the cabin air filter prevents airborne particles from coming into your cabin; we can change all these filters when necessary.
Service By Location
Expert Subaru Technicians
Our technicians develop skills daily and receive regular factory training to learn about emerging Subaru technologies and technical bulletins. Nobody is more qualified to service your Subaru than our expert technicians. Choosing us for your Subaru’s routine maintenance and repairs ensures skilled service by Subaru experts who understand its primary systems, essential components, and maintenance inside and out.
No-Cost Conveniences
Our investment in no-cost conveniences represents our commitment to customer value and satisfaction. We invested in a brand new state-of-the-art facility to provide top-quality service for Subaru models. We take pride in our commitment to eco-friendly service. We provide customers with brand new Subaru loaner cars to ensure their lives stay on track during services. We love pets and have a Subaru dog park available on site. We operate an air-conditioned and heated service drive, allowing customers to drive directly through the building for services. We offer a large and comfortable waiting lounge with high-definition television, courtesy Wi-FI, and complimentary refreshments.
We know you have choices, but you've chosen the best!
You may have first met our team when you purchased your Subaru from us. Since then, we've always strived to deliver professional service for your vehicle and an experience that is welcoming, convenient, and trustworthy. In doing so, we've been noticed. Subaru of America, Inc. has honored us with the 2023 Aftersales Excellence Award as the best Subaru retailer in the nation for Vehicle Service Quality and Customer Retention!
As proud as we are to be recognized for our efforts, we ultimately achieved this award because we care about you - our customers - and you trust our team to care for the Subaru you love. As we approach our 10th year in business, we will continue to be here for your maintenance and repair needs, and we thank you for being a part of our extended family at Brilliance Subaru of Elgin.
Why are we ranked #1 in Subaru Service?
Out of over 600 Subaru retailers across America, we lead the way in areas of vehicle service related to maintenance/repair quality, the customer experience, and owner loyalty. Some of our notable performance highlights from 2023 include:
- Receiving high customer satisfaction ratings
- Repairing vehicles accurately the first time
- Completing all factory-training requirements
- Providing service loaner vehicles
- Maintaining low appointment wait times
- Earning strong customer loyalty
- Supporting our local community through the Subaru Love Promise®
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Brilliance Subaru
1500 N Randall Rd
Elgin, IL 60123
- Sales: 224-281-4300
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