Award-Winning Service

You may have first met our team when you purchased your Subaru from us. Since then, we've always strived to deliver professional service for your vehicle and an experience that is welcoming, convenient, and trustworthy. In doing so, we've been noticed. Subaru of America, Inc. has honored us with the 2023 Aftersales Excellence Award as the best Subaru retailer in the nation for Vehicle Service Quality and Customer Retention!   

 As proud as we are to be recognized for our efforts, we ultimately achieved this award because we care about you - our customers - and you trust our team to care for the Subaru you love. As we approach our 10th year in business, we will continue to be here for your maintenance and repair needs, and we thank you for being a part of our extended family at Brilliance Subaru of Elgin.    

 Out of over 600 Subaru retailers across America, we lead the way in areas of vehicle service related to maintenance/repair quality, the customer experience, and owner loyalty. Some of our notable performance highlights from 2023 include: 

 ·       Receiving high customer satisfaction ratings 

 ·       Repairing vehicles accurately the first time 

 ·       Completing all factory-training requirements 

 ·       Providing service loaner vehicles 

 ·       Maintaining low appointment wait times 

 ·       Earning strong customer loyalty 

 ·       Supporting our local community through the Subaru Love Promise®