Brilliance Subaru Service Department


Welcome to the service department at Brilliance Subaru! Whether your vehicle needs some major maintenance or repair or you're just coming in for your routine service, our team of certified technicians will get the job done right. With our expert technicians, OEM parts, and state-of-the-art service facility, Brilliance Subaru makes it easy for you to keep your vehicle running optimally for years to come. Learn more about what we have to offer here, or schedule your appointment online and see for yourself why drivers from St. Charles, Bartlett, and beyond choose Brilliance Subaru.

Services We Offer


Subaru Certified Serice

Certified Subaru Service in Elgin, IL

At Brilliance Subaru, we have a brand new, state-of-the-art facility built specifically for the Subaru brand and customers. Subaru believes in reducing the overall environmental impact caused by their vehicles, which is why our store is proud to be Chicago's only official Eco-Friendly Subaru dealer. With our customers in mind, we also have an impressive number of amenities to make your visit more comfortable. We even have an on-site Subaru dog park, so everyone can have a great experience every time.

Frequently Asked Subaru Service Questions

How Often Does My Subaru Need an Oil Change?

The frequency of oil changes varies based on what kind of oil you use. If you're using conventional oil, we recommend having it changed at least every six months or 6,000 miles -- though it's even better to have it performed twice as often, especially with older engines. If you're using synthetic oil, you only need to have an oil change once a year or every 12,000 miles.

How Often Should I Have My Tires Rotated?

At Brilliance Subaru, we recommend having your tires rotated at least twice a year. This ensures that they will wear down more evenly, giving them a longer lifespan. When you have this service performed, we will also perform a multi-point inspection to ensure that everything in your Subaru is working as it should. This includes a brake inspection, which will allow us to make sure that the brake pad lining is thick enough.

What Does the Check Engine Light Mean?

If the check engine light comes on in your dashboard, it means that you should make an appointment as soon as possible; however, it's still probably safe to drive. The exception? If the light is flashing, it's best to pull over and call for a tow. If the check engine light is not flashing, it's a good idea to check and make sure your gas cap is tight before scheduling an appointment, as a loose gas cap can set off the light. If the light stays on, our technicians will read the code and let you know what needs to be done?

Do I Need To Have Service Performed at the Dealership To Keep My Subaru Under Warranty?

By law, you can have service performed elsewhere and still keep your vehicle under warranty, but you have to keep all documentation, otherwise we might see it as missed maintenance. In addition, if your vehicle is damaged by service performed at another service center (for example, if they didn't properly tighten a wheel or if they forgot to put the oil plug back in and all the oil leaked out of your vehicle), the warranty would be voided. If the technicians at Brilliance Subaru were to damage your vehicle during service accidentally, it would still be covered by warranty.

Choose Brilliance Subaru Service?

When you're looking for a place near you to bring your Subaru in for service, you're bound to find a number of other garages near Huntley or Schaumburg. These often boast lower prices for service, making it tempting to visit them instead of an authorized service center like Brilliance Subaru. But how do those garages offer those cost savings? Quite often, it's by using parts and materials that are lower in quality.

Subaru Service Center

At Brilliance Subaru, we use only genuine OEM and Subaru-approved parts and fluids when we work on your vehicle. This allows you to have the peace of mind that comes from knowing the parts in your Subaru are built to last and designed to fit perfectly. The lower cost of aftermarket parts isn't worth the risk of them failing early or causing additional damage to your Subaru. In addition, you'll find that our prices aren't too much more than most other reputable shops, and we also offer regularly updated service coupons to help you save even more on your Subaru. This makes it easier for you to choose Brilliance Subaru for service.

At Brilliance Subaru, we make it easy to get your vehicle serviced with our experienced team by having extremely flexible hours during the week to accommodate most work schedules. On Mondays through Fridays, we are here for you from 7 am to 7 pm, and on Saturdays from 7 am to 3 pm. For many of our services, including oil changes, tire rotations, and other minor maintenance, no appointment is necessary. We offer convenient online scheduling for customers who need more extensive work done, or for those who prefer to have an appointment.

Unlike other car garages, the technicians at Brilliance receive in-depth training and are constantly updated on the latest Subaru technology so you can rest assured your vehicle is always getting top-notch care. We also only use genuine OEM parts, which means that each part is:

  • Carefully made for your specific model
  • Backed with a warranty
  • Professionally installed at the time of service
  • Made from the highest quality material, allowing them to last longer

Because our team works specifically with Subaru models, we can get you in and out fast with minimal disruption to your day. If maintenance is predicted to take longer than desired, we are happy to offer complimentary Subaru loaners.

Easily schedule your next service appointment with us online, by phone, or in person! We can get you in and out of here quickly, especially with our Express Service Offerings, so you can get back to your life, with minimal interruption.


Complimentary Dealership Amenities

Brilliance Subaru Dealership & Service Center
Brilliance Subaru Waiting Lounge
Brilliance Subaru Coffee & Snacks
Brilliance Subaru Workstations

  • Certified Technicians
  • Competitive Maintenance Pricing
  • Pet-friendly On-site Dog Park
  • Involved With Elgin Community

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Brilliance Subaru

1500 N Randall Rd
Directions Elgin, IL 60123

  • Sales: (224) 281-4300
  • Service: (224) 281-4300
  • Parts: (224) 281-4300


  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 7:00pm
  • Wednesday 7:00am - 7:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 7:00pm
  • Saturday 7:00am - 3:00pm
  • Sunday Closed